top of page

Terms & Conditions

Last Updated: 01/25/2025
Business Name: Forest Hills Spa Inc
Website: https://www.fhspa.com/
Location: Forest Hills, Queens, New York, United States

These Terms & Conditions (“Terms”) govern your access to and use of the website and services provided by Forest Hills Spa Inc (“Forest Hills Spa,” “we,” “us,” or “our”).

By accessing our website, booking services, or visiting our spa, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. USE OF WEBSITE

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.

You may not:

  • Use the website for fraudulent or unlawful purposes

  • Attempt to gain unauthorized access to systems or data

  • Disrupt or interfere with website security or performance

  • Copy, scrape, or reproduce site content without permission

We reserve the right to restrict or terminate access for violations of these Terms.

2. SERVICES & APPOINTMENTS

Forest Hills Spa Inc provides spa and wellness services, including but not limited to massage, body treatments, and relaxation services.

Appointment Policies

  • Appointments are subject to availability

  • Arrival times should be respected to ensure full service

  • Late arrivals may result in shortened service time

  • Missed appointments may be subject to cancellation fees

Specific service descriptions and pricing are subject to change without notice.

3. BOOKINGS, PAYMENTS & FEES

  • Prices are listed in U.S. dollars

  • Payment may be required at the time of booking or service

  • We accept approved payment methods as displayed on our site or in-spa

  • Taxes, gratuities, or service charges may apply

We reserve the right to refuse service for non-payment or violation of policies.

4. CANCELLATION & NO-SHOW POLICY

To respect the time of our staff and clients:

  • Cancellations must be made within the required notice period stated at booking

  • Late cancellations or no-shows may result in a fee

  • Repeated no-shows may result in booking restrictions

Policies may vary depending on service type or promotions.

5. HEALTH & SAFETY DISCLOSURES

Clients are responsible for informing staff of:

  • Medical conditions

  • Allergies

  • Injuries

  • Pregnancy

  • Any physical limitations

Forest Hills Spa Inc is not a medical provider, and services are not medical treatment. Consult a healthcare professional if you have concerns.

We reserve the right to refuse or modify services for safety reasons.

6. CLIENT CONDUCT

We maintain a respectful, professional, and safe environment.

Unacceptable behavior includes:

  • Harassment or inappropriate conduct

  • Intoxication

  • Disruptive or aggressive behavior

Forest Hills Spa Inc reserves the right to immediately terminate services without refund if conduct policies are violated.

7. GIFT CARDS & PROMOTIONS

  • Gift cards are non-refundable and non-transferable unless stated otherwise

  • Promotional offers may have expiration dates and restrictions

  • Discounts cannot be combined unless explicitly stated

Lost or stolen gift cards may not be replaced.

8. INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, graphics, and branding, is the property of Forest Hills Spa Inc or its licensors.

You may not:

  • Copy or reproduce content

  • Use branding without written permission

  • Modify or distribute materials for commercial use

Unauthorized use may result in legal action.

9. THIRD-PARTY SERVICES & LINKS

Our website may include links to third-party platforms (e.g., booking systems, payment processors).

We are not responsible for:

  • Third-party content

  • External privacy practices

  • Errors or service interruptions

Use of third-party services is governed by their respective terms.

10. DISCLAIMER OF WARRANTIES

Services and website content are provided “as is” and “as available.”

We make no warranties regarding:

  • Website availability or accuracy

  • Service outcomes or results

  • Error-free or uninterrupted access

Results from spa services may vary by individual.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Forest Hills Spa Inc shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Personal dissatisfaction with services

  • Website errors or interruptions

Total liability shall not exceed the amount paid for the service in question.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Forest Hills Spa Inc, its employees, contractors, and affiliates from claims arising from:

  • Your use of our website or services

  • Violation of these Terms

  • Misrepresentation of health or personal information

13. TERMINATION OF USE

We reserve the right to:

  • Refuse service

  • Cancel appointments

  • Restrict website access

At our discretion, without prior notice, for violations of these Terms.

14. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles.

Any disputes shall be resolved exclusively in courts located in Queens County, New York.

15. CHANGES TO TERMS

We may update these Terms at any time. Continued use of our website or services constitutes acceptance of revised Terms.

16. CONTACT INFORMATION

For questions regarding these Terms & Conditions, contact:

Forest Hills Spa Inc
Forest Hills, Queens, NY
📞 Phone: 718-699-1919
📧 Email: [Insert Official Email Address]
🌐 Website: https://www.fhspa.com/

bottom of page